Products
Core Pillars of Findesk
Pre-integrated suite with seamless integration.
Explore arrow_right_alt
Unified Advisor Portal
Make every advisor an expert on their first day
Knowledge Management
Centralize your enterprise knowledge
Virtual Assistant
AI-powered bots for your clients & advisors
AI Copilots
Intelligent automation embedded into workflows
Virtual contact center
Omni channel with instant setup
Findesk Platform
Banking-native platform with built-in security and AI.
Explore arrow_right_alt
Unified Advisor Portal
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Agent Desktop
Intelligent call center software with optimized tools and workflows.
Client Central
Unify complex client data across systems into a single, secure workspace.
Agent Assist
Powerful Built-in tools to personalize your automation
Unified Inbox
Consolidate all conversations in one inbox, stop switching apps.
Workflow Automation
Smart Copilot that recommends a structured guide to resolve issues
Knowledge Management
Bridge the gap in experience and information with smarter KM tools
Explore arrow_right_alt
Help Center
Resolve queries autonomously, freeing agents to focus on high-value customers.
Knowledge Base
Break down silos. Unify data from multiple sources into one accessible platform.
Answer Engine
Vertically integrated knowledge is accessible with a single click.
Customer Portal
Make Findesk your own with flexible and agile end-user application
Virtual Assistant
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Intelligent Virtual Assistant
AI-powered bots for your clients & advisors
Voice Agents
Virtual Assistants equipped with advanced speech recognition and human response.
AI Copilots
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
KYC
Unlock Operational Excellence with the World's Most Secure customer service platform
Customer Verification
Unlock Operational Excellence with the World's Most Secure customer service platform
Payment Assistant
Unlock Operational Excellence with the World's Most Secure customer service platform
Copilot Studio
Unlock Operational Excellence with the World's Most Secure customer service platform
Virtual Contact Center
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Voice (Softphone/ IVR/ ACD/ CTI)
Embedded voice channel support with Softphone, IVR, ACD and CTI.
Digital channels (Email/ Livechat/ Web/ Mobile)
Leverage built-in customization for Email, Livechat, Web messaging and Mobile.
Omnichannel Integration
Unified, consistent, personalized support across customer touchpoints.
Quality Management
Automated QM driven by banking-native AI for consistent and accurate evaluation.
Personalized Coaching
Automated QM driven by banking-native AI for consistent and accurate evaluation.
Speech Analytics
Analyze recorded conversations for customer sentiment, compliance, and quality.
Findesk Platform
Banking-native platform with built-in security and AI.
Explore arrow_right_alt
Secure
Guaranteed data security is built-in not bolt-on.
Purpose Built
Core banking integration, powerful customization
Intelligent AI
Go beyond General AI with special-purpose AI
Comprehensive
Pre-integrated tools for every service requirement
Enterprise
Omnichannel with instant setup
Private SAAS
SaaS convenience with on-prem security
Customization Tools
Powerful built-in tooling for customization
Quick Links
About Yali
Schedule a demo
SPICE
Explore arrow_right_alt
Secure chevron_right
Purpose-built chevron_right
Intelligent chevron_right
Comprehensive chevron_right
Enterprise chevron_right
Private SaaS
Solutions
Solutions
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Interaction Management
Make every advisor an expert in one day
Self Service
Centralize your enterprise knowledge
Workflow & Automation
AI powered bots for your clients & advisors
Analytics
Special purpose intelligence built in
Interaction Management
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Omnichannel Contact Center
Seamless customer support across all channels.
Digital Client Service
Effortless assistance on web, mobile, and messaging platforms.
Voice/IVR
Intelligent voice interactions and automated call routing.
Live Chat
Real-time text support for immediate customer assistance.
Email
Managed, efficient, and tracked email communication support.
Self Service
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Intelligent Virtual Assistant (IVA)
AI-powered bots for instant customer answers and tasks.
Help Center
Comprehensive knowledge base for customer self-support.
Voice Agent
AI voice bots for automated phone self-service.
Digital Self-Service
Online tools empowering customers to solve issues themselves.
Workflow & Automation
Fully equipped comprehensive suite for banking customer service
Explore arrow_right_alt
Case Management
Track and resolve customer issues efficiently end-to-end.
Co-Browser content sharing
Guide customers visually by sharing screens securely.
Contact center augmentation
Enhance agent capabilities with AI and automation tools.
Desktop Integration automation
Streamline agent workflows by connecting desktop applications.
Analytics
Intelligent automation embedded into workflows
Explore arrow_right_alt
Conversational Analytics
Understand insights from customer text and chat interactions.
Speech Analytics
Analyze voice calls for trends, sentiment, and compliance.
Insights Dashboard
Centralized view of key customer interaction data trends.
Performance Dashboards
Track agent and contact center operational efficiency metrics.
Quick Links
About Yali
Schedule a demo
SPICE
Explore arrow_right_alt
Secure chevron_right
Purpose-built chevron_right
Intelligent chevron_right
Comprehensive chevron_right
Enterprise chevron_right
Private SaaS
SPICE
SPICE
Banking-native platform with built-in security and AI
Explore arrow_right_alt
Intelligent
Precision guidance and automation infused into every workflow and process.
Explore arrow_right_alt
Secure
Findesk will never store your data. Data not stored cannot be stolen.
Explore arrow_right_alt
Comprehensive
Use only what you need, or expand your operations to new heights.
Explore arrow_right_alt
Purpose-Built
Comes with Banking-specialized last mile customization out the box.
Explore arrow_right_alt
Enterprise-Ready
Manage your enterprise with beautiful simplicity, without the complexity.
Explore arrow_right_alt
Why Findesk
About
About Yali
Blog
Contact Us
GET IN TOUCH
SPICE
Now is the time to SPICE up your CRM
Findesk is a preintegrated suite that seamlessly integrates with your systems while offering powerful customization tools.
WATCH THE VIDEO
chevron_left Secure Purpose-Built Intelligent Comprehensive Enterprise chevron_right
Secure
The World's most secure CRM solution
Designed for banking, combining SaaS convenience with on prem data center security and privacy.
WATCH THE VIDEO
What happens in your network stays in your network
Secure, compliant CRM experience with data staying entirely within your network.

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

Purpose-Built
A CRM Purpose Built for Banking
Designed for banking, combining SaaS convenience with on prem data center security and privacy.
WATCH THE VIDEO
A solution tailor-made to fit your specific banking needs
Cost effectively without spending millions on last mile integrations and customization.

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

THE OLD WAY
Extensive last mile customization
Conventional cloud solutions comes with significant hidden costs and overheads that take time to implement and millions in resources.
THE FINDESK WAY
Findesk ultra rapid deployment
Findesk models come pretrained for banking and seamlessly adapt to your existing system and data.
Intelligent
Special Purpose Intelligence for Enterprise (SPINE)
Findesk is a highly specialized CRM platform that leverages smart AI and precision tools to bring your agents massive productivity boosts.
WATCH THE VIDEO
LEARN MORE
Switch to Special purpose models
Findesk Precision models are designed for task specialization and domain adaptation.

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

High accuracy, Low latency AI models
80+
Pre Trained Models
20%
Lower Latency
50%
Higher accuracy
0%
Hallucination
Comprehensive
Introducing Findesk's Preintegrated suite
Designed for banking, combining SaaS convenience with on prem data center security and privacy.
WATCH THE VIDEO
Preintegrated suite
No more last mile integrations, overheads and customization.

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

THE OLD WAY
Hairball of single point solutions
Conventional cloud solutions comes with significant hidden costs and overheads that take time to implement and millions in resources.
THE FINDESK WAY
Single unified preintegrated suite
Findesk models come pretrained for banking and seamlessly adapt to your existing system and data.
Enterprise-ready
Go from untamed complexity to beautiful simplicity
Streamline integration by reducing complex integrations and customizations, making system maintenance more sustainable and efficient.
WATCH THE VIDEO
Simplify disjointed multi system workflows
Meet compliance policies and requirements of different lines of businesses in complex enterprise landscapes.

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

John Doe

Architect & Engineer

We love that guy

Differentiated heavy lifting made easy
Findesk takes care of all last mile customizations, understand your compliance regulations and security requirements. Just plug and play with zero disruption.
Differentiated Heavy-lifting made easy
Findesk takes care of all last mile customizations, understand your compliance regulations and Security requirements.Just Plug and play with zero disruption
Register today to unlock the Findesk experience!
Get in touch Schedule a demo
What's
trending?
We understand your business complexity
open_in_new
What are pre integrated suites
open_in_new
What combining current day best in class solutions look
open_in_new
WHY FINDESK expand_circle_right
keyboard_arrow_down
Platform Secure Private SAAS Data Privacy & Control Purpose-built Banking Special Purpose Intelligence Comprehensive Preintegrated Suite Enterprise-ready Deep Banking capabilities Core System integration Ultra-rapid implementation Massive productivity boost
Pillars expand_circle_right
keyboard_arrow_down
Unified Advisor portal Knowledge Management Virtual Assistant AI Copilots Virtual Contact Center Core
Products keyboard_arrow_down
Agent Desktop Help Center Designer Tools Performance Management Knowledge Management Virtual Assistant Voice Assistant Multi-channel integration Client Central Answer Engine Dashboards
Solutions keyboard_arrow_down
Interaction Management keyboard_arrow_up
Omnichannel Contact Center Digital Client Service Voice/ IVR Live Chat Email
Self Service keyboard_arrow_down
Intelligent Virtual Assistant (IVA) Help Center Voice Agent Digital Self-Service
Workflow & Automation keyboard_arrow_down
Case Management Co Browser content sharing Contact center augmentation Desktop Integration automation
Analytics keyboard_arrow_down
Conversational Analytics Speech Analytics Insight Dashboards Performance Dashboards
About keyboard_arrow_down
About Yali Blog
© Yali Inc.
Terms Of Service
Privacy Policy