Intelligent
Guaranteed Efficiency
Leverage smart AI and precision tools for a massive productivity boost
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Transformative change instead of AI retrofits
Findesk AI is built in from the ground up. Embedded into every level of customer and agent workflows for maximum agility.
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80+ meticulously fine-tuned models embedded into every step
Findesk provides well-rounded LLMs enriched with special purpose intelligence tailor made for enterprise scale operations.
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True intelligence that continuously learns and adapts
Gain access to powerful built in Intelligence extensibility tools. Models continuously evolves to adapt to your data.
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Purpose built for banking, the Findesk platform powers a private SaaS solution with built in
compliance.
Beyond GenAI
Special-Purpose intelligence for enterprise
Pre-trained on industry-specific knowledge
Findesk provides well-rounded AI models enriched with domain specific knowledge out-of-the-box.
Fluent in your industry's language
Deep understanding of domain-specific taxonomy and can discern multiple meanings based on context and role.
Fine-tuned for specialized complex processes
Findesk embedded AI can provide smart automation solutions for sophisticated workflows and processes.
Models are tuned to be baseline subject specialists
Enhanced self-service
Intelligent assistants that delight your customers
Expert level assistants available on demand
Intercept and handle routine to sophisticated service requests 24/7
One unified point of contact
Seamless orchestration behind the scenes to provide the best solution at the click of a button
Detailed auto evaluation for quality assurance
Leverage sentiment analysis and conversational intelligence to enhance post interaction evaluation
Handle complex transactions through smart automation
Auto agent assist
Intelligent assistants that delight your customers
Deploy your own army of intelligent virtual assistants
Augment your advisors with a dependable army of AI powered assistants to handle assigned tasks efficiently
Automate busy work during live interactions
Leverage specialist virtual assistants that are trained to handle routine time consuming tasks efficiently
Leverage organizational knowledge easily
knowledge assistance curated accurately from knowledge bases with instant turnaround
Preloaded specialist assistants with extensive customizability
Intelligence Extensibility
Intelligent assistants that delight your customers
Fine-tune your AI models in minutes
Leverage an extensive built-in studio that enable further precise customization of pretrained high performance models to fill in the last inches of customization
AI models equipped to learn on the job
Models can learn and correct for discrepancies using live data while currently deployed, without the need for downtime for maintenance or updates.
Customize model performance, speed and accuracy
Security & Compliance
Compliance built in from the ground up
Train your models on your own data fully in-house
Train, monitor and optimize your model's efficiency within the privacy and control of your own secure network.
Maintain full ownership of your models and data
Once embedded into your network, enjoy full control of the form and function of your data sets to be used for model training and optimization.
Clear insights to continually optimize model efficiency.
Analyze precise performance trackers of the models performance on the job, and quickly identify gaps in quality.
Ensure complete privacy of your training data
