Embedded Intelligence.
Intelligence shouldn't sit beside your work. It should be part of it.
Findesk embeds purpose-built banking intelligence directly into customer service workflows, bringing the right context and expertise to every interaction.
See how Findesk leverages Banking intelligence
Embedded Intelligence
Unlock Special-Purpose Intelligence built for Banking
Go beyond General purpose AI, augment your team with Findesk’s Specialized intelligence. Get more done through thoughtful automation and enhanced self-service. Experience a level of automation efficiency not seen before.
Intelligence that understands Banking.
Special-purpose intelligence with domain depth that no general purpose AI can match. Intelligence pretrained to understand Banking and stays within your network.
Human advisors steer. AI executes.
AI should make your team's work easier, not replace them. Findesk provides the right controls around AI enabling quick and easy handoff of tasks to copilots.
Turnkey end-to-end
Gain access to a ready-made AI system with powerful built-in Intelligence extensibility tools. Models continuously evolve to adapt to your data.
Complete extensibility tools
Gain access to a ready-made AI system with powerful built-in Intelligence extensibility tools. Models continuously evolve to adapt to your data.
Sovereign AI
Complete data autonomy and privacy while training, building and deploying AI functionality. You control how and when your data is used in your AI processes and pipelines.
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Special-purpose intelligence
AI that already understands Banking
A network of banking-trained AI models that understand financial products, customer journeys, procedures, and industry terminology right out of the box.
Agentic AI
AI that does more than just answer questions
Move beyond General purpose intelligence for Special Purpose intelligence. Embedded AI models that deeply understand banking are designed to accelerate agent workflows substantially, and further fine-tuned through continuous learning
Turnkey AI
Preloaded collection of ready-to-deploy AI
Specialist Virtual Assistants
Deploy banking-ready virtual assistants that understand customer intent, answer questions naturally, and seamlessly hand conversations to employees when needed.
80+ Pre-built AI Copilots
Purpose-built copilots help advisors complete everyday banking tasks faster with intelligent guidance, recommendations, and automated actions.
Agent Assist
Deliver fast, trustworthy answers grounded in your bank's knowledge, policies, and procedures instead of relying on generic AI responses.
Path to hyper optimization
Complex service requests and guided transactions can be completed by leveraging direct
integration to your existing core banking systems.
BEGINNER
Relieve the pressure
Leverage a huge collection of queries available out-of-the-box. Contain generic FAQ inquiries and provide quick efficient self-help.
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Routing number
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ATM/Branch locations
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Account info
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400+ queries
Advanced
Enhance customer experience
Findesk Virtual Assistants can handle more complex multi-step transactions and can service advanced use-cases completely through automation.
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Payments and Transfers
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Account lock/Password Reset
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Lost/Stolen card
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100+ such use-cases fully automated
Expert
Enhance agent experience
Handle advanced tasks such as biometric enrollment, authentication, and guided banking workflows with built-in intelligence and automation.
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Biometric enrollment
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Customer Verification
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Automated wrap up
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30+ such tasks fully automated
Intelligence Extensibility
The perfect defense against data security risks
Visual AI flow builder
Create intelligent workflows that combine AI decisions, banking rules, approvals, and automation using an intuitive visual designer.
Build, train, test, deploy
Built-in testing, evaluation, and debugging tools help teams refine AI behaviour with confidence before rolling out changes.
SECURE AUTOMATION
Humans Steer, AI Executes
AI assistants and workflows securely handle repetitive tasks, protect sensitive information, and automatically involve employees whenever human approval or guidance is required.
